Tricia Steen

Review of Land Rover South Bay

Do NOT buy a used car here!! I'm sure their custo...

Do NOT buy a used car here!! I'm sure their customer service is fine if you spend $100k for a car, but I bought a used car here and am VERY disappointed with the help, or should I say LACK of help, I received after the 5 day buy back period was over. They replaced all 4 tires and tire sensors on the truck before I purchased it. Sounds great, right? It should have been. But 4 trips to the tire mechanic later (and after the 5 day buy back period) I finally find out the reason the tire sensor light has been blinking (since the day I drove it off the lot) is because ALL 4 of the sensors were bad. I called to speak to the used car sales manager (Joe Pelosi) to see if they could help me out, because surely the parts are under warranty IF they are brand new...and NOPE. The manager said "sorry, there's nothing we can do on my voicemail and won t return my phone calls to discuss it. Hmmmm, I'm pretty sure there is A LOT you can do to help me!! You should have said "we're choosing not to help you". Gee, thanks. Great customer service. I do not recommend this place AT ALL.