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Terrible would be generous. I'd give these guys ne...

Terrible would be generous. I'd give these guys negative stars if I could !!!
The dealership was the closest to my home so I visited it 1st. The lease on my 2011 Explorer is up, and I wanted to purchase one this time around. I had already built the Explorer with options on the Ford website and printed out the page. When I arrived at the dealership, I handed the printout to Fred. After a few minutes, he came back to tell me they had nothing in the color I wanted in stock and there were very few 2014s left in the US. However, I could wait 8-10 weeks for the 2015s, but the cash incentives weren t as good. Fred made absolutely no attempt to locate what I wanted.
Fred s story didn t sound plausible, so I left and drove over to Sayville Ford. They had 5 in the color I wanted and 2 very close to the options I wanted. We negotiated price and terms. I then went to Smithtown Ford with pretty much the same result. Both dealerships told me if I didn t like what they had in stock, they could locate similar cars at other dealerships.
Last night I struck a deal with Sayville and will pick up the car in 3 days.
To be perfectly blunt, Huntington s sales service was some of the worst I have ever encountered. I really had the impression they did not want to sell me a car.

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