Nikki Foster Review of Prime Inc.
Ohhh boy where do I start....
Ohhh boy where do I start....
My partner started here training as COVID happened and I had to stay home to take care of our kid. Once he started getting paid it was enough to pay the bills and get groceries. We understood the money wasn't gonna be the best till he got out of training which was something we were willing to wait for.
Insurance was being offered and we desperately needed insurance for our 2 year old daughter little did we know our nightmare would start....
This started in April... They gave us till end of June as a grace period or deadline to get the info they needed to them before they could start our insurance. We had a heck of time getting my daughter's birth certificate due to COVID shutting down town offices... I know should of had it prior but we assumed wrongly we could just pick it up when we needed it.
Fast forward to July we finally turned in what we needed. That grace period? We apparently being charged the whole time for while we weren't being given insurance! He ended up having to pay for 2 MONTHS while not receiving a paycheck...
We had a savings and still were able to pay bills at least but it was stressful and disheartening as we weren't told he was still being charged during this grace period and would be made to pay later.
Soooo August comes after the 14th he was finally supposed to get paid an actual paycheck! Didn't happen because he and his trainer had home time which meant he was off for a week.
Oh well. We still should be able to make part of our rent if he got a paycheck the next to weeks....
Gets a call in the middle of the week during home time and was told they had a truck and he needed to come back to Pittston. We were estatic as it meant he was now officially a company driver making the full pay.
He gets to Pittston on Friday night gets a Hotel where they didn't have a reservation for him (this is where things go even more south and I had a bad gut feeling.)
He calls the terminal they said they couldn't book a reservation (or some excuse) but he could pay for it with his own cash and they'd reinmburse him... He only had enough for the weekend and even that would leave him with nothing to feed himself! So they advanced a portion of his next paycheck which was great but still shouldn't have happened.
I wish it ended there... Keep in mind they told him they had a truck ready for him.
He goes to the terminal does a review training course before they would allow him to drive his own truck. It took him 2 days and he was eager to get going as now we have about run out of our savings.
Its Wednesday by this point no truck.... They have no truck for him! After they told him they did... A few more days go by he gets paid but no paycheck it goes straight to what he owed during his home time....
They promised him they would try and get him on a truck Saturday, nope.
Now he's been stuck in the terminal for a week.
He can't go anywhere, we're not gonna make our rent at home (haven't missed rent in the 4 years we lived there.) and we're going hungry.
DO NOT MAKE OUR MISTAKE!!
We thought this was gonna change our lives and get us a leg up specially during the pandemic instead we were taken on this absolute nightmare of a ride.
I'm now seeking legal counsel because we still have not gotten insurance cards and I don't think the insurance fiasco was even legal and they're not holding their end of the bargain.

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