Elliot Salisbury

Review of Crystal Travel

Terrible customer service. If and when an issue ar...

Terrible customer service. If and when an issue arises, the staff are useless, they do not wish to help resolve the issue.
After a week of back and forth emails and phone calls, I eventually demanded to contact the airline directly to get my issue resolved, bypassing the agency, essentially doing their job for them.

Avoid this company.


I obviously refused.