Chido Mupfudze

Review of Pulse UCLH Bank Partners

You would think that, whilst working from the comf...

You would think that, whilst working from the comfort of their homes, Bank Partners staff will try their utmost best to support frontline workers during this pandemic by responding to email queries appropriately in a timely fashion.

All I want is to apply for holiday pay and no one seems to have answers, I have been emailing for 3 weeks (twice a week) and at first I was told it s not our department s job, contact so and so and now no response at all.

I don t think they realise the toll it takes working on the frontline and wanting to take paid leave just to have a breather and not worry about your bills being paid.

Everything else with them is ok, but the company does not seem to have transparency or take accountability when it comes to your holiday pay.