Ira Lawrence

Review of Big Barn Harley Davidson

Lost my business. I was negotiating the trade of ...

Lost my business. I was negotiating the trade of my Sportster for a new one from the Barn. While doing so, I bought a helmet to surprise my wife, as she needed a new one. I bought a small, but found out that she needed an extra small. I tried to exchange it (never worn) when I returned to finish negotiating on the new bike. They told me "no returns on helmets". I explained it was just a size issue and I had just bought it the day before. They refused to exchange the helmet for an XS. Needless to say, they lost the sale of a new Harley over a helmet. Bad business. (I purchased a new Sportster in Iowa City and they exchanged the helmet for me)