Jonathan Ricci

Review of W Hotel Taipei

This was my first time to Taipei and my first time...

This was my first time to Taipei and my first time to Taipei W. I am an SPG Platinum member.

ROOM
We were upgraded to a fabulous suite which was incredible as we were celebrating our anniversary. Karen Chan and the entire check-in staff were all very helpful. Our room was not ready when we arrived but they offered us a drink in the restaurant and alerted us when it was ready. The room was very well appointed, spotless, new and very spacious. I was incredibly happy with the room and the room experience. 5/5

FOOD/DRINK
We had drinks at the roof top bar as well as in the lounge and had breakfast in the restaurant. The drinks were all very tasty and well prepared and presented. As a platinum guest, I received free alcoholic drinks for a set period of time (not everything was available) which was an amazing perk. They also provided free tea and coffee throughout the day (any espresso based drink - cold or hot). This was a wonderful perk and a big benefit to fight the jet lag. The food was all very tasty, while we only had snacks the bar (get the French fries with truffle parmigiana!) and breakfast, it was all very tasty. Breakfast had a huge selection of cuisines and a range of healthy options (and less healthy but tastier options). 5/5

SERVICE
This is probably the best service I have had at a SPG/Marriot hotel. The speed with which they attended to your requests, cleared plates, asked if you needed another drink was almost frightening. We were joking that they were hiding under the table to clear our plates. Everyone was very pleasant and offered to help whenever we needed it. Well done. 5/5

OVERALL
Previously, my favorite SPG property was the Nines in Portland however this has bumped that to #2. I would highly recommend staying at the W Taipei. They treat you well, the rooms are great and the food and drink are very good. Thank you for a great stay.