Delaney Jones

Review of Below The Radar

I went here last night with a group of friends as ...

I went here last night with a group of friends as we were encouraged to try it out. We arrived at 8:00pm and there was a wait but most places seemed like there were wait times so we didn t mind waiting and having a quick drink at the bar. We were sat at 8:30 outside, which we were thankful about because it was so loud inside. After waiting 20 minutes for a server to come by our table, and watching others get sat and greeted immediately, I went and spoke to the hostess and let her know the situation. I went back to my table and watched inside as it seemed no one knew who was supposed to be taking care of our table. At 9:00 someone finally came by and apologized and said he d tell the manager what happened and see what he could do for the mess up. No manager ever came by and nothing was done. I was very upset as I ve worked in a restaurant before and these things happen but you take care of the guests when they do happen. We asked our server for multiple things that he just forgot we asked for. One of my friends finally had to go find some salt on some random table. I am a firm believer of 20% tips but this is one instance 15% didn t even cut it for me. As far as the food goes, it was delicious! The chef made wonderful burgers and a perfect burrito. Unfortunately, his/her food is accompanied by horrible service and management which made for an unpleasant experience.