Customer service is lacking here, sadly. I have be...

Customer service is lacking here, sadly. I have been coming here for the last 5 years and it is going downhill. The one older lady with glasses ontop of her head always has a rude tone, and seems like she is annoyed of the customers and gets frustrated at them. The younger girls here are kinder and helpful. The desserts are great, my favourite is the Vancouver cheesecake (unbaked) - very light, fluffy and creamy. The baked cheesecakes (almost all others) are very dry - although some may like this. Afterthoughts has a very warm and cozy atmosphere and could have lots of potential. Customer service training is needed!!!