Ruben Perez

Review of Sports Rent

Such a stupid non-refund policy, I reserve a boat ...

Such a stupid non-refund policy, I reserve a boat 1 month a head of the pick up date, the park did not confirm my reservation so I cancel next day in the morning not even 24 hrs have pass, the guy just say ok is done, 3 days later a didn't see my money back in my credit card, so I call them and the manager argue that he mention that policy to me, which I never heard, and even if it is true, just for good customer service you will return the money 'cause your customer hasn't take anything from you, and for sure they didn't loose any another rent during my less than 24 hrs reservation, it looks like their policy is to satisfy their pockets more than satisfy their customers; Anyway good job disappointing me, this the first time I try to rent something and the last.