Stephanie Brongel

Review of Jack Powell Chrysler Jeep Dodg...

I did lease my car from here, everything was great...

I did lease my car from here, everything was great. However this last time I went in for service I was a little disappointed. I was told I can always call before I come in for an oil change to see how long the wait will be and I have and normally they are so good. Yesterday the woman who answered the phone did not help she said she couldnt get ahold of the service dept and shes sorry but they just arent answering. I've worked in a car dealership, I know you can step away from your desk for a moment and walk the 30 ft to the service dept and ask. Also they did not fill up the air in my tires upon rotating them I know because I know what they were at when I dropped it off and I have driven it about 30 miles so I know the system had a chance to catch up. Hopefully the next time I go back I dont encounter this again.