We've used Swimfun for a couple of years now-the p...

We've used Swimfun for a couple of years now-the previous owners used them so we continued. I called several months ago to set up an appointment to open my pool-the person on the phone said no issue you are the first one to schedule on that date. So that day I waited at home all day-no one showed & no phone call-I called said they were running behind & they will call me if they aren't coming-no show no call-waited all day the next day...nothing , so I called and they fed me some lie about a gate being locked-so why didn't they call?? They showed up on a day that I couldn't be there so I had no instructions on what to do. My pool didn't even look like it was running-I had to look up on YouTube to see what to do-they did everything half-ass...didn't put the director caps on any of the water pump things, they left chlorine tablets out on the concrete and didn't bother to tell me that they couldn't turn on the skimmers because the baskets weren't out. They apparently put $100 in chemicals in the pool and after almost 2weeks it's still is murky. Called up there & the lady that answered acted like she could care less....we really like using them in the past-something changed-maybe they've gotten too big. Not impressed & will probably take my business elsewhere to someone that will take more time especially when I'm spending $300 to open it and it takes them what seems like 5 minutes...wish things would have been better