R

Robin Harpe

4 years ago

Love using Healthwarehouse. But make sure you han...

Love using Healthwarehouse. But make sure you handle your prescriptions directly. When your Doctor's office calls them in or sends a fax; HWH doesn't seem to be able to match them up; saying they don't have them. Another annoying piece of the call in method is that HWH doesn't tell you the prescription is there, what it was for, how many mg or any details on the order. It doesn't show up on your account so you have to call the Doctor back to find out exactly what it was that was ordered so you can put in the order with HWH. So you might as well just get the prescription in written form and handle it yourself. This causes too many delays and wastes time for everybody. Just send them in yourself - that never fails. This annoyance is why I'm only giving them 3 stars vs 5. Otherwise it would be 5.

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