April Allison

Review of Audi North Austin

My search for a newer vehicle began online less th...

My search for a newer vehicle began online less than a week ago. I knew what Model, Make I was looking for. I wasn t expecting an Audi dealership to have the Mercedes Convertable that was in my top 3 cars I was interested in purchasing. AJ immediately followed up with me during regular business hours. I drove over to test drive the vehicle. He had already begun the # s on my trade in value. After seeing the vehicle & test driving it, I knew it was the purchase I wanted to make. Cash down and scheduling finalizing contract at the beginning of the week. As it should be on a dealership
Saturday, sales & finance were swamped. I provided a deposit in good faith to return Monday to complete my paperwork. All staff treated me as if I was buying a brand new Audi. The things that were important to me (tires, minor cosmetic & minor maintenance issues) were documented to address prior to finalizing. The process was seamless and not stressful. I appreciate feeling valued as a customer and sales giving the fair amount for my trade in and offering delivery. This is the best car buying experience I have ever had. I m ecstatic to have a gorgeous vehicle with no hassle. However, what sets North Audi Austin apart is their attentativeness and involvement in customer satisfaction.

Thank you for the best self bday present ever!

April Allison