Terrible experience. Still mad 6 months later.

Terrible experience. Still mad 6 months later.

After purchasing our first car (pre owned) we waited for about 6 weeks before receiving our $1000 deposit back while we presented our previous title. I showed up with car fax in hand asking if an open recall had been completed and they assured me it had been. 1rst oil change three months later and we find out that not only did they fail to fix the open recall but they also found $900 worth of work that needed to be done to the car. I called and inquired and they told me "our mechanics alway make sure everything is perfect before going out the door" Obviously not, the open recall they assured me had been completed was missed. After 5 or 6 calls to ask how they missed this and what could be done somebody finally called me back. He stated "is it possible we missed the $900 fix, yes, but there is no way to tell if it was us or if it happened in the time since you have owned it." He said they cant go around fixing every car that has an issue after they sell it, which i completely understand, but after sending a car out with an open recall the credibility of their mechanics is lost. Right then they should agree to do the fix knowing it was them who sent the car out that way. I have never written on online review, and likely never will again. But the service at this place was just that bad. Every single person I spoke with was either rude or clueless. I WILL NEVER BUY A CAR FROM A CURRY DEALERSHIP EVER AGAIN. Customer service, ha. In business its all about keeping people happy and coming back. Ironically, the only person who was actually nice was our salesman. He was new, and young so probably hadnt been tainted by all the other morons at that place. Curry Subaru Blows.