Update to the below review: Someone from the main ...

Update to the below review: Someone from the main office of Charleston Powersports and Velocity powersports contacted me and stepped up and took care of all my issues asap. If you ever have an issue I would recommend seeing Byron.

Previously Posted: Not impressed. Your standard good customer service until you pay for the item. When I picked up the pressure washer I was told they would have it all ready to use and service would go over the unit with me. When I pulled around back to pick it up I mentioned what I was told and the guy looked at me like I was crazy. I said well let's at least make sure the unit has oil, he said it did (a lie). Well, when I used the unit it wouldn't start. So I checked the oil, nothing in it. Did not appreciate being lied to. Then the golf cart I bought was delivered the following Monday. John said they would detail it up, put a temp tag on it, charge it, and water the batteries. The unit arrived just as dirty as it was in on the lot, months of dirt and pollen. Same treatment, I asked the guy about the charge and water, he says it's all done. He leaves and the cart makes it no more than a mile before it starts to die out, no charge. I then spend a great deal of time cleaning it as this sucker had dirt caked on it all over, pretty unprofessional for when you buy something from a dealer. I charged it overnight and then water the batteries. They took almost a full gallon of water! These batteries were majorly low on on water and had not been treated properly. They were supposed to be new and serviced (a lie). I called the store and was told someone would call me back, never happened (because I already paid them). A few days later I called and asked abt the temp tag, they mailed it in response, but of course it was the wrong tag. Then months later I still don't have the title or the registration. Apparently they sold something without a clear title and they are in no hurry to fix it. I guess you could say that once they got the money, they never heard of me. Things went from professional to shady overnight. They will tell you what you need to hear to make the sale, and what you want to hear after but they plan on doing nothing they said but cash the check. So easily these guys could have pulled off a great advocate for them around town yet the details were left to some guys who could care less, and the guys that do care, if any, will be the ones losing recommendations over it. John should be fired from this company.