K James

Review of Rio Suites Hotel

Stayed numerous times years ago and was happy. Thi...

Stayed numerous times years ago and was happy. Things have changed. The Rio no longer offers shuttle service to the strip or to the airport. They are under construction and the CONSTANT drone of heavy equipment wore on my nerves to the point of anger. They used to have entertainment in the Masquerade casino area and that is also a thing of the past. We opted out of daily maid service but asked for clean linens. The maid attempted to open the door twice while we were sleeping, then never came back with towels or anything later. Left my notebook in room and called Lost and Found to arrange having it mailed. I got a message stating if I don't hear anything that means it wasn't found? Not, I will call you....etc., We spent so much on Uber's it was ridiculous. Will NOT go back!!