Customer service representatives Alison was awesom...

Customer service representatives Alison was awesome very detailed and friendly. She really defused the situation and explained to me what was going on. So these stars are for ALISON not Okinus. But as far as the company Okinus will never use them again. Horrible!!!! Payoff amount kept increasing. I have several emails in one day to prove it. Was threatening with legal action even when I was under contract because I wouldn't pay off my contract before my 24 months. I have emails to prove that as well. Never ever will I use them again. Alison's was definitely the allstar her. Thanks a bunch Alison.