billy bob

Review of Carpenters Solicitors

I was referred to Carpenters just after my acciden...

I was referred to Carpenters just after my accident was with Hasting direct at the time. My accident I would have thought was an open and shut case I was stationary at a set of traffic lights when a car rounding a corner too fast drifted into my lane and hit me head on. That was over a year ago now and I have no end in sight of the claim either. An offer was made and rejected back in October spoke to my handler at the time and was told I would get a call back once she had tried to get the offer increased (was well below what Carpenters had suggested was a fair offer). I haven't heard from the person handling my case since then. I was contacted and told my case was being handed to a new person for one reason or another and the new handler would call me soon. Waited 2 weeks for that phone call never heard from them so contacted them only to be told its ok the original person would be handling it but she wasn't there to update me and would call me back..... that was over 2 weeks ago now too. I work nights and don't have the time to continually chase a company that is ment to working with me making things easier. I just wish I had seen these reviews before signing up with this company my advise to others would be to look around there must be a more professional team of solicitors out there.