Horrible company. I've ordered vacuum on 4/06/20, ...

Horrible company. I've ordered vacuum on 4/06/20, I paid straight away, using my debit card. They send me confirmation and message that deliver will be on next day, so I was waiting and nothing. I messaged them, they said that details on my card are incorrect so they need to hold my purchase. They were saying that my address , CVV is incorrect what is not true. I'm using my card from ages. When I phone them I was treated like thief and cheater(they have had my money already!) I've send them proof of my address and statement from my bank showing my detail and that payment been done. They couldn't do anything to realise my order, so they decided do cancel it. Not recommended, stay away!!! I hope my money will back soon!!!!