The hotel was outstanding as was the staff and the...

The hotel was outstanding as was the staff and the service and the hygiene was first class .The food quality was out of this world and the choice of food was the biggest selection I ve ever seen and nothing was too much trouble .
We did have a few problems my husband is disabled and there was only one disabled toilet available by the pool and that was in the gents toilet but I couldn t get in too help him so that meant we had to go back to the room which was quite a long way to use the toilet.
All the staff on the ground were great but the staff on the reception made us feel very uncomfortable like being disabled was a bad smell like they wanted us out of the way this also happened in the restaurant sometimes our plates were taken before we had finished it felt like we were an embarrassment and this was my husband s last holiday as he s terminally ill.Also two girls saw he was disabled and walked away and wouldn t take our dirty plates this happened regularly none of the other waiters had a problem in fact most were absolutely wonderful to him and couldn t have been more helpful but making him feel uncomfortable was unpleasant when he was already embarrassed enough.
I mentioned twice that our air conditioning was flashing and bleeping all night it did it for the whole 2 weeks!!
Despite the hiccups we met a lovely guy Turgut Ates he issued towels and looked after the sun beds he went above and beyond every day without neglecting his duties to help me get my husband comfortable and brought water to him regularly and assisted me with lifting on and off the sun bed giving him a lovely time in the sun .He also gave up his own time to take us to the Land of Legends hotel one evening and show us around was a great host he did the hotel proud .
Once again almost all of the staff were outstanding they made the holiday maybe the ones behind the desk need to be more like them .
It it a truly wonderful hotel I would recommend it to anyone who is not disabled.