3 years ago

Dear Norwegian, I have been in your ship (Gem) fro...

Dear Norwegian, I have been in your ship (Gem) from may 7 to may 14. Really unhppy in the beggining to see the itinary change without any prior notice. First 2 days it was great for a first timer like me. Problem started with room service end of 2nd day. Room was made up late (really late), unusual comment from the man who does room service saying "don't take it home" when he gave me the iron to iron my shirt. Which was really weird and no expected. Made me wonder what did I do to hear that kinds of statement from the room service? Anyways, got in the pool which made me nearly blind from the extensive use of bleach. Went to the front desk when tears coming out of both of our eyes and got no help since no doctor there at the time. Bought the eye drop to clear out the eye and pain. There was no help. It was hurting the whole time while we were in Nassau island (felt a little better next day). By the way been in many beaches, and swimming pools in my life, even in this trip beach water was fine on my eyes. We were in the ship, where else would we go for help? Overall excited to be in the ship but left with a horrible experience from your ship. Thanx

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