Terrible service. I had to call THREE times to get...

Terrible service. I had to call THREE times to get them to come by and pick up a hot tub cover on the curb. Pick up was scheduled for trash collection day, and I come home from work and it's still on the curb. I call to speak with someone and receive no apology and hear that the excuse was that the driver "didnt see it." I know this was a lie as I had it literally leaning up againts my garbage receptacle.