R

Roshan Perera

3 years ago

Fantastic island and the hotel. From the time of t...

Fantastic island and the hotel. From the time of the arrival at the airport, there were Shangri-la staff to usher us and take us to the island follow by easy check-in and into the villas. The Water Villa was more than what was expected. Service was excellent. Senior Management team led by the GB, Executive chef and the F&B Assistant Director who was always around for a friendly chat to check our stay. The Sous Chef at the Jauvva restaurant Lokugamage treated us to some lovely food. Went out of the way to ensure the food was to our liking and any special requests were made to order. Plenty of activities in the island kept me and my family with two young children busy. Good snorkelling outside the water villa. Check-out was as good as the check-in. Hotel staff was there all the way from the hotel to the airport check-in desk to ensure our departure as good as the arrival. Overall a fantastic experience and we will visit again for sure.

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