We stayed in Armani hotel on July 22 through July ...

We stayed in Armani hotel on July 22 through July 26 2016 in room #506
The hotel is in the good location and looks good and clean.
The rooms are nice and very modern. everything in the room is controlled by an Ipad!
Unfortunately we had some bad experience that we feel that future guests should know about!
on our last night in the hotel the lights in the room lit up in the middle of the night every 30 minutes we has to get up every time to look for the Ipad and to program it to turn off the lights!!! how annoying!!! and of course we barely slept all night!
we called the reception couple of times and there was no answer!
in the morning we went down and talked to the manager in charge Antonio and explained to him about what had happened and he told us to come back in 30 minutes to see how he can help and maybe accommodate us for our bad experience, so we went back to our room to pack and then i realized that my BOSE headphones were missing!
we looked all over the room and we called the reception and notified them, they sent the house cleaning people to help us look for them and we could not find them!
We came down again to talk to the manager and some other manager by the name of Francesco Liguori talked to us, again we told him about our experience in the room with the lights and about the missing BOSE headphones and because we needed to run to the airport he gave us his business card and told us that they will check about our complains, we left our business card and he said he will contact us the next day, of course they did not contact us the next day so we called the hotel and talked to the manager Francesco Liguori and asked him about our situation and he said that he can not disclose anything on the phone and that he will send us an email.
We got the email from him! the email said that they had "checked" their cameras and nobody took our headphones and that we should look again in our hand luggage! How insulting!!! And they brought in an "engineer" and there was nothing wrong with the lights! and therefor there is nothing that they can do for us and if we will come to the hotel in the future they will give us a room upgrade!!!wow!!!
We feel this is a terrible way to handle this incidents and with their questions and lame excuses made us feel very cheep for a customer that spend over $2000.00 for 4 nights in a place that suppose to be a 5 star and top notch hotel.
At Milan airport I purchased new BOSE headphones for $430.00...
ARMANI hotel=BAD EXPERIENCE