Salem Ahmed Review of Jumeirah Zabeel Saray
As we enjoyed our stay at an amazing hotel, wowed ...
As we enjoyed our stay at an amazing hotel, wowed by everything we left the hotel in huge disappointment. As we checked out all our luggage was moved to the storage room by a porter. We spent our last moments at the spa and when we were headed off after the spa we asked them to move all our stuff into the car. Once we left I noticed my speakers were not in the car. We went back and informed them. They looked at the cctv and could not find anything. They said their porter claimed it was in a white bag, however there was nothing in it. Jumeirah didn't do much after that. Extremely disappointed. This is the first hotel where I've had something of mine stolen. This hotel can't be trusted and I've learned that I should double check my belongings before leaving a hotel.
Comments: