4 years ago

Landlords and Tenants alike, beware. I've just tak...

Landlords and Tenants alike, beware. I've just taken up a new lease and the Agent knew that the state of the property was unacceptably FILTHY, yet the condition report was filled in as if it is spic-and-span clean. I couldn't unpack or have basic access to the kitchen or bathroom when I moved in. I corrected the condition report and filled it in correctly and accurately and paid for the place to be professionally cleaned. I was finally able to unpack a week and a half after I'd moved in. There was a 3 week lead time from the date I signed the lease and when I moved in. Yet not only did the Landlord leave the place in a mess, but the Agent at no point indicated that the place would be given to me in this condition, even though he inspected the property the day before the lease started and saw the filthy dirty state the unit was in. This agency has extremely poor property management services, and Michael abuses his power to bully and not uphold rights of tenants. I finally had to settle the matter by pushing to have the condition report I submitted to be accepted. Just because it was finally settled, it doesn t change the fact that Michael performed his duties as an Agent poorly and aggressively. In the end, the matter was resolved after I escalated the issue with the Director and threatened action through Fair Trading. For me to have to use these measures should never had to be an option.
I would strongly NOT recommend any tenant start a lease with Ray White Maroubra / South Coogee.
As a landlord myself, I would strongly NOT recommend any Landlord to take up the property management services with Ray White Maroubra / South Coogee.
Any 5 star reviews suspiciously short and may be referring to sales. However, All lower star ratings seem to echo similar and consistent themes. If only there was a 0 point rating.

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