cecil becker

Review of Henderson Nissan

I took my card at Nissan. I literally had to wait ...

I took my card at Nissan. I literally had to wait two weeks for the work to get done. When I drop the car off I literally asked them to do the high pressure line in the power steering fluid. Nissan called me and told me it was a switch. I had to replace another shop because it was less than one-third the price Nissan wanted. When I got my car back oh, my high pressure line was still leaking. I took it back to Nissan who again misdiagnosed it. I took a back to the other shop who took a video of the leak. I physically had to show Ruben the leak was not coming from the switch. He in turn had to show his mechanic. What kind of a mechanic needs to be shown a video when you've already been told where the leak is. Mike, the service manager, was kind enough to do the repair for me for free as it had been three weeks since I dropped my car off originally. I will never take my car there again Mike if you're reading this, let me know, and I'll be glad to change my review for you. But I gave Ruben the same opportunity and he didn't bother to reach back out to me