Chairs very badly stained ..food was nice .I orde...

Chairs very badly stained ..food was nice .I ordered hot chocolate .cream gone off ..it was disgusting ..no apology or I wasn't offered another one, just handed back my money ..I felt like the staff didn't care about customers ..when I said it to management about the chairs he told me new ones where on the way and he hopes I will get in contact on my return ..