Hi, I made an online order on 3rd April but not ye...

Hi, I made an online order on 3rd April but not yet received it. I tried calling the contact number (area manager) mentioned on that invoice you emailed me but, that person never answers the phone. My order number is 25319 and belongs to Gampaha District. I'm not in a position to order from any other place because of the order I made with you. Please let me know an exact date/time you deliver my order or at least ask the area manager to respond. My mobile number is already mentioned in the voucher. Please do the needful asap.