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I was recommended through Costco s auto program. T...

I was recommended through Costco s auto program. The dealership is unorganized. I was told I would be working with Mike. Mike was not available so Brandon helped me. Another gentleman showed me the cars (Khalid?). I wanted to look at the white Rogue Sport. I was told the black color is the same model as the white so I test drove the black Rogue. I expressed interest in the standard Rogue as I currently own one. The salesman seemed uninterested in letting me test drive it. He said it was the same as the one I currently owned. When I was done test driving, Brandon showed up again with a price for the Rogue Sport. He did not break down dealer incentives or other out the door fees. I felt there was not enough transparency. I asked for a price on the standard Rogue. My daughter and I sat there for a while. Brandon did not return with the price. We decided to leave the dealership and we walked out. I bought my current Rogue through the internet sales department in Sanford (Orlando area). They are a family owned dealership. I would rather fly into Orlando before purchasing from this location.

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