NOT A GOOD EXPERIENCE!

NOT A GOOD EXPERIENCE!
Booked lunch for a family get together. Included 1 gluten intolerant and 3 dairy intolerant guests. All menu choices were given 2 months in advance. The choices available for those with dietary issues were very limited.
The glasses and cutlery were dirty and several had to be replaced. Food was delivered to the table in fits and starts, some people waiting for a long time to receive their dishes. When it was served, some starters arrived cold, the soup contained so much black pepper it was inedible. In addition, some guests had to ask again for their starters as the restaurant had deleted their orders. The main meals were also served erratically but were mostly well received. Not everyone was given the dessert they ordered as again the restaurant had no record of their orders. So they had to reorder and wait for ages. The custard was cold and the ice cream already melted by the time it was served. Hot drinks took far too long to arrive and were not very hot when received. The waiting staff were polite, although they were sharing the service so no-one had a table overview - things were brought to the table in duplicate or never arrived.
And afterwards, later on that evening, three members of our party had upset tummies. We will not be going back.