Pamela Crawford Review of Dick Hannah Volkswagen
Service employees were very knowledgeable, friendl...
Service employees were very knowledgeable, friendly, and courteous. Ryan, my technician kept in contact with me throughout the process via text to give me updates on status of service and what was needed. Ryan and Heather went above and beyond by getting an accessory they didn't stock from another location, saving me the trip. I left the dealership feeling very confident that I got the recommended maintenance done on my vehicle on schedule. This level of service convinced me that I can't take my vehicle anyplace else for service. Also, during COVID it was comforting to see staff wiping down the showroom and waiting areas. Every staff member that walked past me while I was waiting, stopped to make sure I was being helped and asked if I needed anything...leaving no doubt in my mind where I will purchase my next vehicle.
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