The whole shopping process was awesome. With every...

The whole shopping process was awesome. With everything going on in the world right now, I had an appointment with James the salesperson who did a great job making me feel welcome and answered my many questions. Julie made me feel very welcome in the showroom as well. Spoke with Frank multiple times, by email, text and phone, working on the best way to move forward on the deal and he was very helpful and friendly throughout the process. Justin in parts was great helping me with a few additions I wanted to add to my purchase. Mike is service took care of all of my questions (and there were a lot) about my new bike and installing the additional equipment the day of delivery. Sarah in finance was great to work with. She explained everything clearly but I never felt pressured to add anything extra. We made two trips (test ride/purchase) from Kitsap to make this happen (250 miles round trip each time) and was completely worth the trip. I only wish they were closer to be my local dealer. We rode past several other dealers on the way to get to Sound but definitely recommend them for you business! They are worth the trip!