Sarah Tanveer

Review of Embassy Suites Resort - Lake T...

Poor service from check in. Although I have stayed...

Poor service from check in. Although I have stayed here before it was pleasant, this time was horrible. Check did not Advise of all the amenities. When I called for my tv to be fixed it took 4 calls and a stop at the front desk the next day to get it fixed. Also did not appreciate the bellman throwing our blanket on to the sofa knocking things down with no regard. Manger was rude, lack the knowledge of the service industry. His attitude carried down to his staff. They have little regard for the guest they serve.