Man Ki Theodora Lee

Review of Shangri-La Hotels and Resorts

I would like to express my gratitude to Nicole and...

I would like to express my gratitude to Nicole and John for the warm welcoming and the special arrangement in making the check in so efficient. John specially offered a habour-view suite on an upper floor with a more spectacular view, knowing that the next morning was my wedding day. Nicole helped sort out the room key and reminded us about the in-room breakfast arrangement while we wait at the lounge enjoying our afternoon tea, that helped ease any worries the bride might have the day before her big day and I do appreciate that. Most importantly, I appreciate Bernadette's assistance in booking the room on the day I walked in seeking advices and her initiation in showing me the harbour view suite. That kind act did make the decision making easy in choosing Shangri-La for the stay before my wedding day.