Jim Baker

Review of Avis Ford

All the employees were very busy (On their cell ph...

All the employees were very busy (On their cell phones) and couldn t take the time to check customers in. The one lady at the desk would answer the phone then disappear in the back for 10-15 minutes. The one manager at the front desk played on his cell phone the whole time and would not talk to customers.

I finally got checked in and it took over 90 minutes before anybody touched my car. After it was done my paperwork sat on the front desk while the one lady would disappear in the back and the manager would play on his cell phone and not answer any calls or talk to customers.

All in all I was there for 2 hours and it was very frustrating.