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Our first night we arrived they had given our room...

Our first night we arrived they had given our room to someone else. It took them a half hour to try and find another room for us. They then proceeded to put myself, my husband and 18 year old daughter into a king room. They told us they would get an air mattress for her to sleep in and try and get us into our correct room the next day. We check into our king room that smelled so bad if stale cigarettes it made us all sick. They never found an air mattress for my daughter and at 1:40 am finally somehow magically found a room with two beds. My Daughter was already asleep in the king bed so her and I stayed there and my husband went to the other room so he at least had a place to sleep. Finally at 3 pm we get into our correct room. There were big blue stains on the carpet from who knows what. About 5 am it sounds like a jack hammer going off in our room. This went on for several mins. Turns out it's something with the plumbing and this happens all hours of the day and night, so constantly woken to by this. The hotel is old and needs to be updated. Several problems with the elevators going out constantly. My husband is a Diamond member with Hilton and we've never had anything like this. Will never stay here again nor would I recommend this place to anyone.

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