Peter Raftery

Review of Kia Motors Australia Pty Ltd

Customer "service" representative was too busy and...

Customer "service" representative was too busy and couldn't "drop everything" to make a phone call to the local dealer to get the VIN number of my car (it's in the service manual which I don't have) and without that couldn't initiate an answer for my enquiry. I agree with others - unbelievably rude and aggressive.