Kelly Soria

Review of Bliss Bridal Salon

Although they had a variety of dresses to choose f...

Although they had a variety of dresses to choose from, the service me and my friends received there was terrible. I wrestled back and forth with myself on whether or not I wanted to write this review, but I decided to go ahead and do it because I made an appointment here based on such wonderful reviews I had read here and on wedding wire.

The girl that helped me was in training, which wasn't a big deal. However, the manager on duty came and "checked" on the trainee three+ times during my visit, and each time she came it was with an absolutely terrible attitude and she was extremely unfriendly. She didn't even bother to say hello to me or acknowledge any of the people that were there with me; all of whom could've been potential customers. Honestly, after going back and replaying the whole visit in my head I don't know or even think that the manager was simply "checking" on her. I can't explain it, but she just left a very bad taste in my mouth. She made all of us out of place and like we were unwelcome.

What stood out the most to me was when I was standing in the mirror looking at a dress I had tried on when the manager came and started talking to the trainee AGAIN. I guess the manager forgot that the mirror I was facing allowed me to see them even though I wasn't facing them. I clearly read the manager's lips and saw the ugly look on her face as she said, "Why is this dress over here? She shouldn't even be trying it on. It's WAY over her budget. She can't afford it." I was completely appalled and immediately infuriated after this.

I told the trainee to make sure and go tell her manager not to come back over to our are one more time, because if she did I would have some words with her. Although I did go in with a budget, it's not because I can't afford the dress I want. If there was a dress I saw, and wanted to try on, then I should be able to without feeling like I'm being judged. I was so excited for the "dress shopping" experience and that manager at Bliss Bridal left a DIGUSTING taste in my mouth. So much I had to write this review.

Although I did find a dress I liked while I was at Bliss Bridal, I decided to take my business and "budget" else where and actually purchased a dress that very same day at a different salon. Not only that, the dress I chose cost more than the dress than the one that the manager thought I couldn't afford .

All in all, the only word that comes to mind when I think about that experience is discrimination. I felt discriminated against because I had a budget and maybe it was even because I'm Hispanic. Who knows. But if you're on a budget and want an awesome dress shopping experience, don't come here.

Thankfully, the place where I bought my dress rescued my dress experience and made it everything I had ever dreamed of and more. Bliss Bridal, what a shame that you have managers/employee's representing your brand and store this way. I will NEVER refer anyone here, on the contrary. I will tell them to steer clear of this place! Awful experience.