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Review of Seneca Resorts & Casinos

Please be careful when you make a reservation to t...

Please be careful when you make a reservation to this hotel. They have false advertisement on their booking website so they can charge you extra money. There are two different types of rooms for more affordable price. One of them doesn't mention "fallside" and the other states very clear "fallside". Of course people expect to see fallside view when they choose to pay extra. So did I. When I spoke about it with the front desk and manager after, I regretted coming to this hotel. This manager (unfortunately didn't get his name)so rude, zero social skills. Would you believe HE LAUGHED when I said I'll put it all on review to this hotel... Complete disgrace! This is not the place I'd advice anyone to go for vacation. Stay away! I'm attaching photos of receipt (I stayed two nights) and a view so you can see if there's any "fallside" view I paid for...