Velma Gilllenwater

Review of Banner Thunderbird Medical Cen...

I had a very good time there they were prompt on s...

I had a very good time there they were prompt on seeing me. Every one cared about me and how I felt. They took the time to listen to me. Now, the ER was rough. But I believe it seemed a long time because I felt so bad and didn't know what was happening to me. The kitchen associates also took the time to explain to me just what I was able to eat and why. The staff that handles the booklets and it's forms need to be a little more interactive so that the patient or they fill out the information (by what the patient says) so that the patient DOES know what the booklet entails.