Booked two attractions. We specifically went out o...

Booked two attractions. We specifically went out of our way on the way back from vacation. As we arrived at Chocolate World we were informed that the Build Your Own Candy Bar attraction that we booked was non-operational that day. I was asked, You didn t receive the Email? I understand that things happen, however they should at least try to let people know that the attraction they booked is not going to be available.I would ve canceled the tickets instead of going out of our way for a big letdown. We had some pretty disappointed kids and disappointed parent s, too. I would suggest calling ahead of time to insure the excursions that you are including in your visit are operational that day.