Melany Moore

Review of Solution Assets Recovery

Angelina is very rude and unprofessional. She argu...

Angelina is very rude and unprofessional. She argued with me instead of hearing me out and answering my questions. I called her and she was argumentative! arguing with a customer that clearly wants to resolve their debt I wouldn t have called if I didn t intend to work something out. I called back to speak with a manager and she transferred the call but didn t identify herself. The manager Eric was able to answer my question and help me set up a workable agreement. Overall my initial contact was very unpleasant and I feel more training is needed for Angelina so she can do her job effectively.