I needed a new central air system installed; mine ...

I needed a new central air system installed; mine was almost 30 years old. I had an excellent appointment with Rich D., who explained everything very clearly.

We went over in detail the kind of system I would need, and the choices I would have. Rich explained that they would probably not be the lowest quote, which was true. But the other appointments I had left a completely different impression--- like it was a simple matter to install a 3 ton central air conditioning system and get it right. Very few details. I work with facilities for a living, so I decided to protect my investment in my house and go with this company that has such a good reputation and explained everything I needed to know.

The installers were scheduled a few days later; in the meantime, I worried about the price...

The crew arrived on time on the appointed day and started working. Right away I started to get a feel for the size of the job; there was point where there were four Shavitz vans in front of my house. The two installers who took the lead, Mirek and Mamo (sp?), were just outstanding. I felt like I had hit the jackpot with highly trained and experienced technicians, rather than someone just hired for the job. I've worked with enough facilities people to know when I'm dealing with master technicians, and that's exactly what I got with this installation. They took the time to level the condenser base, and to install the wires, pipes, conduit, and pump required for my system. It was an all-day job.

There are certain times when it makes sense to pay for premium service; installing your central air is one of them. There's metalwork, electrical work, plumbing, as well as HVAC knowledge at play; there's just not a lot of people who have the whole range of skills like this. You want people who have been doing it a long time, who are certified, and who aren't going to set you up with an expensive system, poorly installed, that isn't going to run efficiently or last very long.

By the end of the day, I was glad I made the decision to go with Shavitz because the whole thing looks like it was done right, like it's going to last, and I also feel like there's a family business standing behind it if I need help in the future. The peace of mind is worth it; you really do get what you pay for in a thing like this.

Also, I understand how it works because they explained it all.

In short, I highly recommend this company. I feel like I made a good choice, and that I have an installation that won't have to be corrected by someone else in the future.