After reading previous negative Google reviews, I ...

After reading previous negative Google reviews, I went to Mike Shaw Subaru with a great deal of guardedness and caution, but walked out the door a very surprised and happy customer. This is not one of those "fake" reviews posted by the dealership, as they've been accused of doing by other posters. This is an actual customer review.

When we got there, we walked around the parking lot and looked at the cars. We knew we wanted an Outback, and we found the model we wanted (it wasn't my #1 pick for color, but was on our preferred color list and had everything else we wanted, so we were flexible). Nobody came out to meet us, which was what we liked - no pressure at all while we were browsing. Then once we entered the building, salesman Sam Shaheed quickly approached us in a friendly, non-aggressive manner and offered his services. Once we sat down in his office, we made it clear we'd done our homework and knew what we wanted and what we were doing. Sam was respectful and efficient, and the haggling process didn t take long. We got our car at what we felt was a very fair price and while we were in financing, the shop was able to clean the car quickly and thoroughly and we drove it out of the lot that day.

I can't say enough about how pleasant and easy Sam made the whole experience. He was just awesome to work with, and we would go to him again if we need another Subaru in the future.