Anthony Woolard

Review of Orlando Harley-Davidson

Had my bike taken here twice while I was in Orland...

Had my bike taken here twice while I was in Orlando attending MMI, I will never take my bike here unless I am in a do or die situation, and even then it'd be to have them transport my bike to another dealership, the service dept. is absolute crap and frankly I trusted myself and my roommates I had during school (some who weren't even Harley techs) working on my bike more than who they hire. When I have to use a hammer and chisel to remove my battery cover bolt off my bike because the "tech" who worked on my bike decided a low inch torque bolt needed to be power-tooled down, you have an issue. And when your friend who had V&H exhausts installed and the front exhaust falls OFF the bike and the service manager's response is "Well V&H's do that" You have an issue. When you hire unqualified or unprepared students who are still trying to get certified as technicians working on customers bikes. You have an issue!