Austin Tran

Review of Austin Marriott South

I had planned my trip two weeks in advance and boo...

I had planned my trip two weeks in advance and booked a room at Springhill Suites by Marriott. Unfortunately, the manager sent a late notice at 8:38 A.M. the Friday morning we were supposed to arrive, locating us to another hotel (Austin Marriott South). It was one of the worst hotel experiences I ve ever had. The indoor pool was cold (around 70 degrees) and offered no towels causing my girlfriend and I to walk back into our room soaking wet. To make it worse, the breakfast portions were extremely small; my elementary school lunch would ve been more filling than what I was offered at this hotel! If I had known I was going to be relocated to this hotel sooner, I would ve been more prepared and brought more food and accessories. Lastly, the hotel rooms were poorly equipped. The only available microwave was in the main lobby, so we would always have to travel up and down the elevator in order to heat up the food we bought. After this experience, I will not be booking with any Marriott Hotels in the future.
****NOTICE
If you are transferred to another Marriott Hotel than the one intended, BE SURE TO CONFIRM IF THE SAME AMENITIES ARE BEING OFFERED TO ENSURE YOU ARE GETTING YOUR MONEYS WORTH