When a previous roommate signed up with Entrust, w...

When a previous roommate signed up with Entrust, we were promised a great rate. What happened was we were overcharged and despite taking extreme action to lower electric consumption, the overcharging continued until I left a nasty review because I was frustrated. The company, to their credit, took action and must have actually checked it out bc my electric bill dropped by more than 60%. Rightfully so. Fast forward to today under a new account in my own name and it s happening again. We have closed off unused rooms, only use one light at a time and the thermostat is set at 65 degrees and STILL I have used 300 KwH this WEEK? The HVAC system is two years old. THAT IS NOT POSSIBLE. So, maybe the people who check meters could actually do their job and get it right. There is NO WAY WE USED THAT MUCH ELECTRIC. PERIOD!! This is absurd!!