Lisa B Review of Edwards Auto Group
I enjoyed the experience working with Edwards Auto...
I enjoyed the experience working with Edwards Auto everyone was great and I began my process with Tim and Michaela took over for him, she was an awesome person to work with and really listened. I love my 2017 Chevy Cruze. I do have one thing that is a big factor and the reason why the 3.5 stars. Seems like after the sale is over I don't matter anymore. I was shopping in October and when I first began looking I specifically told them over the phone that I DID NOT WANT to have a new payment and taxes and plates all due at Christmas. Not a problem he said over the phone. " We can make sure that your first payment is due in January." Well after the sale was completed I got payment book with first payment due when....DECEMBER 14TH. I am NOT happy. I spoke to the finance dept. today and was told basically "so sorry that is only for top of the line credit" and nothing he could do to defer payment til January. Exactly why I did not want to get a vehicle at that time but I did based on the word of their employee. Kind of a bait and lure tactic as I see it.
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